Effective Date: 01 June 2025
At Nimaya, we are committed to delivering your handcrafted jewellery quickly, safely, and reliably. Please review our shipping and delivery terms below:
🚚 Shipping Timeline
- Order Processing: All confirmed orders are processed and shipped within 24 hours (excluding Sundays and public holidays).
- Delivery Time: Orders are typically delivered within 5–7 business days, depending on your location and courier availability.
We partner with trusted third-party shipping services to ensure timely and secure delivery across India.
📦 Shipping Charges
- Shipping charges (if applicable) will be clearly mentioned during checkout.
- Occasionally, we may offer free shipping promotions, which will be notified on the website or via email.
🔍 Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS.
- Registered Customers can track their orders anytime by logging into the My Account section.
- Guest Customers can track their orders using the following link:
👉 Track Your Order
📬 Delivery Partners
We work with leading courier services to ensure timely and reliable delivery. While we strive for on-time arrivals, delays may occur due to unforeseen circumstances like weather, festivals, or remote delivery zones.
⚠️ Address Accuracy
Please ensure your shipping address and contact details are entered correctly at checkout. Nimaya is not responsible for delays or non-delivery caused by incorrect or incomplete information.
📞 Need Help?
If you have any questions about your shipment, feel free to reach out to us:
📧 Email: support@thenimaya.com
📞 Phone: +91-7737010140